Crazy Times Privacy Policy — Your information is completely safe with us

This Privacy Policy Crazy Times Applies to all users of the (https://crazytimes.click) platform. This policy describes how Crazy Times collects, uses, stores, and protects your personal data.

By creating an account or using crazy times, you agree to this Privacy Policy. We encourage you to read it in full — it covers your rights and protections, which is why it has been written in plain, accessible language.

This policy is specifically designed for users residing in Bangladesh and adheres to international data protection standards. You will be notified in advance of any changes.

Crazy times only collects information that is strictly necessary to provide its services. No unnecessary data is gathered.

We may collect your information from several sources: directly from you (at registration), automatically (as you use the site), and from third parties (for payment gateway verification).

Crazy times uses your information only for specific, legitimate purposes. No data is used for anything beyond its stated intent.

• Account Management: Ensuring registration, login, and account security.
• Payment Processing: Processing deposits and withdrawals.
• Legal Obligation: Compliance with KYC and anti-money laundering regulations.
• Customer Support: Resolving your issues promptly.
• Fraud Prevention: Detecting Suspicious Activity.
• Service Improvement: To improve the user experience.
• Personalised Offers: Sending promotions based on your preferences (you can opt out at any time).

Below is a clear breakdown of when crazy times shares your information and when it does not:

Circumstances under which data may be shared:

• Payment Providers: bKash, Nagad, or Bank — used solely to complete transactions.
• Law Enforcement: In accordance with a court order or lawful government directive.
• Auditing & Compliance: Upon a valid request from the licensing authority.
• Technology Partners: Hosting and cybersecurity providers — bound by strict confidentiality agreements.

Information that will never be shared under any circumstances:

• To advertisers or marketing companies.
• To any third party without your consent.
• To third parties for commercial gain.

Crazy times follows the highest industry security standards to protect your information. Our security layers include:

• Transport Layer: All data transfers are secured with TLS 1.3 / 256-bit SSL encryption.
• Storage Encryption: All stored data is secured with AES-256 encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• AI Monitoring: An automated 24/7 system monitors all suspicious activity.
• Regular Penetration Testing: Regular audits conducted by external security specialists.
• Restricted Access: Only authorized personnel have access to specific data.

No method of transmission over the internet is 100% secure. Keep your password strong, never share it with anyone, and always remember to log out.

Crazy times uses several types of cookies on its website. Cookies are small files stored in your browser that help enhance your experience.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent crazy times from functioning properly.

As a crazy times user, you have the following rights:

Crazy times strictly does not serve anyone under the age of 18. We do not knowingly collect or process any personal information from minors.

• Age is verified at the point of registration.
• Identity documents are verified when there is reasonable cause for suspicion.
• If a parent discovers an account registered under their child's name, please notify our support team immediately.

Crazy times does not retain data beyond what is necessary. Retention periods by data type:

• Account Information: For the duration of active account + 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulations).
• Support Conversations: 2 Years.
• Cookie Data: Session cookies — expire when the browser is closed; persistent cookies — last up to 1 year.
• IP Logs: 90 days.

After the retention period, data is either securely deleted or anonymised and may be used for analytical purposes.

For any privacy-related questions, complaints, or rights requests, please contact crazy times at:

• Email: support@crazytimes.click (response within 7 business days)
• Live Chat: 24/7 Support Available in Bengali
• Subject: Send with the subject line "Privacy Request"

This privacy policy was last updated on 1 January 2026. For more information, please visit our Terms & Conditions and Responsible Gaming page as well.